CHAPTER 5
COMMUNITY RELATIONS AND SPECIAL EVENTS
A community relations (COMREL) program is
defined as a planned series of events and activities that
fosters understanding between military and civilian
communities. It encompasses all official or private
contact between the command and all of its personnel
and local communities.
While the Navy may concern itself with national
policy and public affairs on a national level, real public
relations takes place in the community. People live,
work form opinions on issues that concern them and
vote in local communities. Thus, national opinions and
the ground swells that eventually become the policies
and actions of national government are formed at the
local level.
The civilian populace surrounding a Navy
installation is not as affected or concerned by national
Navy news as they are by Navy news items affecting
them directly or more personally. Because of this, the
news element of proximity has a special value in
community relations. A scheduled base closure or an
employee force reduction will have a much more
profound impact than something happening in
Washington that may have little local influence.
The Navy depends on the public understanding of
sea power. This is both an important concept and
national issue, and Navy news often takes the form of
national publicity. However, any story is national only
in that it appears in newspapers and on radio and
television newscasts all over the country. To the extent
that it informs people, every story, every contact with
the Navy, is a local one. Public opinion is the opinion of
people-the opinion of private individuals. National
public opinion is nothing but the sum of these local
opinions. And while public opinion can be tallied and
measured on the national level, it is made in local
communities by the people.
A command has to be good before it can have
good public relations. In planning community relations,
good behavior includes establishing a policy in which
the command will not do anything harmful to its
neighbors and will go out of its way to build good
relations with them.
Establishing such a policy, of course, is the skippers
job. Unless you are a public affairs assistant acting as
the command PAO, you will not formulate community
relations policy. However, it is essential that you under-
stand the importance of this type of policy and that you
emphasize the importance of community relations every
chance you get. Everything about the base, from the
driving habits of official and unofficial Navy drivers and
the liberty habits of the crew to the appearance of the
gate sentries, pollution control and the flight patterns of
low-flying aircraft, has a direct bearing on community
relations. These areas probably are more important than
news releases and the parade unit your command may
furnish on the Fourth of July.
Every officer in command is responsible for inte-
grating his command into the civic activity of the neigh-
boring community. The days when military and civilian
communities were insulated, if not isolated, from each
other by a distance of several miles are past. Each can
no longer afford to operate as a closed community
without considering mutual effects. Normally, the
military officer in command delegates the authority for
planning and maintaining an effective community
relations program to his PAO, but he cannot delegate his
responsibility for assuring that the program is sound and
effective. The CO must exert personal interest and
participation in community relations matters.
Community relations, internal relations and media
relations are all inextricably intertwined. Each of these
segments supports each other. For example, good
community relations are very important to the morale of
our naval personnel (internal relations). A hostile
community, or one where liaison is not very good, can
make it hard for Navy people to get off-base housing,
local credit and other amenities that are important
morale considerations.
The first part of this chapter is devoted to a survey
of some techniques that can be used to develop a
positive, planned community relations program for a
ship or station. The second part discusses the duties of
the senior journalist regarding special events.
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