2-26. Which  of  the  following  phrases  is considered  most  appropriate  when you  answer  the  telephone? 1. “USS Manatee Public  Affairs, Petty  Officer  Martin  speaking, may I help you please?” 2. “USS Manatee  PAO, can I help you?” 3. “This is Petty Officer Martin, USS Manatee  PAO, can I assist you?” 4. "Manatee PAO” 2-27. Before  putting  a  telephone  caller on hold, you should use which of the  following  phrases? 1. “Just a minute” 2. “Wait  one” 3. “One minute” 4. “One moment, please” 2-28. You receive five telephone calls in a 30-minute span while working on two very important projects. What action  should  you  take? 1. Attend to the telephone calls first, then continue working on the projects 2. Continue working on the projects,  then  return  the telephone calls if you have time 3. Attend to the telephone calls and ask the PAO for help on the projects 4. Continue working on the projects, then return the telephone calls as soon as you can 2-29. Which  of  the  following  statements best  describe(s)  the  situation  you will encounter when working for a collateral  duty  PAO? 1. A collateral duty PAO will provide the office with better overall leadership than a 1650 PAO 2. A collateral duty PAO will devote a limited amount of time to the office 3. A collateral duty PAO will depend  on  the  senior  journalist to handle the daily office responsibilities 4. Both 2 and 3 above 2-30. Who serves as the overall coordinator  for  the  commissioning ceremony of a ship? 1. ASD(PA) 2. The prospective CO of the snip 3. CHINFO 4. The  PAO/senior  journalist  of the  ship 2-31. A typical press kit for the commissioning  of  a  ship  contains which  of  the  following  items? 1. The name of the sponsor 2. A coat of arms description 3. The  names  of  congressional members  that  are  scheduled  to attend  the  ceremony 4. An  official  welcome  and statement  from  SECNAV 2-32. PLans  for  the  homecoming  ceremony of A ship are executed with the help  of  what  individual? 1. The  “sister  ship”  homecoming coordinator 2. The  appropriate  fleet  CINC 3. CHINFO 4. The OIC of the appropriate NAVINFO 13