relations program or special event. Acceptance of the
Navy and of newcomers, information on local holidays,
taboos, peculiarities of local dress and social
activity-particularly the various levels of society and
public interest in education, libraries, museums, art and
musicshould be determined. While a Sunday public
visitation of your command may be completely
acceptable in the southwestern United States, it might
antagonize relations in certain small communities in the
East and South. But customs, traditions and culture are
equally important as opportunities and charnels of
communication to reach key publics in the community.
Individuals are usually tuned to the frequencies
transmitting messages related to their personal mental
set or awareness of the world around them.
Mutual Problems and Interests
Before the opinion leaders or the community at
large can be motivated to act, there must be an
understanding of mutual interests. Every community
knows what it wants for its well-being, what it expects
each organization to give and how it measures
contributions.
The following are opportunities for mutual interest
between the Navy and the community:
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Commercial property
Support of religion
Full employment
Adequate schools
Law and order
Area growth and development
Adequate and low cost housing and utilities
Varied recreational and cultural opportunities
Individual and public welfare
Health and sanitation
As a starting point, it is worthwhile for the public
affairs staff and the base-community council to consider
each of these areas of mutual problems and interest as
posed by the following questions:
. What is the economic impact of the Navy on the
local community? Is the public aware of this?
. Have plans and agreements been worked out
between the Navy and local officials on mutual
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aid in the event of a natural disaster, accidents,
epidemics of sickness or disease?
How much cooperation is there between local
civilian law enforcement agencies and Navy law
enforcement and security organizations?
Does the community provide adequate schools
and cultural activities? Is the community aware
of the educational and cultural needs of the
Navy?
Does the community know how much the Navy
spends in the local area for services and supplies?
Are items purchased elsewhere that might be
obtained locally?
Is the public aware of the contributions by naval
personnel of funds and services to local charities
and service organizations? Do command
personnel know what services are provided to
them?
Does the command contribute to local health and
sanitation problems?
Do the local citizens know how much effort is
made by the Navy to strengthen local health and
sanitation?
Past and Present Community Relations
Activities
It is rare for a public affairs staff to have the
opportunity to start fresh and build a command
community relations program from the ground up. Like
our personal heritage, most PAOs and officers in
command inherit a community relations program from
their predecessors, in both their own installation and
other service organizations in the community. The local
stereotype of the Navy can be greatly affected by the
previous community relations programs or by a
complete lack of contact between the Navy and the local
community.
If the organization and the Navy are not new to a
community, the public affairs staff must determine the
status of community relations programs and try to
evaluate community relations efforts. One of the first
steps is for the staff to become acquainted with the
public affairs staffs of other military and federal
organizations in the area. An analysis of the data
collected in the community survey can reveal
considerable information about previous community
relations programs. Informal discussions with
appropriate local reporters and chamber of commerce
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