ships that sortied and often by having an
understanding person available to talk to.
. The center was established with watch
standers from the submarine, surface and shore
communities, who had direct access to the Naval
Base Operations Center and to submarine group and
destroyer squadron operations centers. The center
was particularly important in relaying return data
for ships that sortied, since some ombudsmen had
to evacuate and others had their homes badly
damaged, telephone lines knocked out, and so forth.
In this regard the briefing of ombudsmen at
training academy sessions, predeployment
briefings and other forums on leaving backup names
and telephone numbers with the family service
center or squadron is highly recommended. Public
affairs offices and other organizations can then
obtain an updated list just before the storm so that
such information could be made readily available
for information center use.
. The Military Affiliated Radio System
(MARS)In talking to ship COs who sortied to
avoid the storm, several praised the usefulness of
MARS in making telephone patches ashore to
ombudsmen, CO and XO spouses to determine the
status of crew members families. Many said they
knew the status of most families within 24 to 48
hours after the storm hit.
This was particularly significant because when
ships were diverted to alternate ports (such as
Mayport) pending inspection and opening of the
channel, COs immediately dispatched the crewmen
home who had their homes destroyed. The ships that
fared the best had worked out many details before
departure; many had not.
The role that MARS played in the information
flow was significant and indirectly impacted the Hot
Line call load. MARS and its role in such situations
should be highlighted to sortied ships and their
direct support network and be considered a definite
factor in the information flow by local public affairs
personnel. MARS was also used in a similar fashion
for providing information to Charleston-based ships
overseas that heard the reports of total devastation,
death and destruction. Later reports from overseas
units indicated MARS connections were greatly
appreciated and eased the minds of worried
crewmen.
l Loss of local television and radio stations
As a result of the storm, all local media outlets
eventually went off the air. Restoring com-
munications with local media under these
circumstances was a major task since telephone
lines were lost and some stations moved to remote
transmitter lines.
It is recommended that stations be contacted
beforehand, perhaps during the same 72-hour time
frame that ship sortie is normally addressed, and ask
for transmitter site telephone numbers and
secondary numbers. After the storm, several radio
stations in less severely damaged areas in South
Carolina, such as Port Royal, as well as in
neighboring states (Jacksonville, Fla. and Raleigh,
N.C.), voluntarily picked up the information load
and relayed a great deal of South Carolina
information.
Monitoring those stations and using them to
provide emergency service information definitely
helped in getting the word out. As a result, stations
that participated were placed on local media lists or
in contingency folders for easy reference if the need
arose again. Also a battery-powered, black and
white, dual-purpose television/radio maintained in
the PAO emergency fly-away box provided the
primary means of monitoring various broadcasts
and is considered to be an essential piece of
equipment in such situations.
These items represent only a sketch of what was
gained in this most extraordinary circumstance.
Other lessons learned will certainly be forthcoming
as other ramifications of Hurricane Hugo are
discovered.
DISASTER PREPAREDNESS
Learning Objective:
Outline the planning and
administrative procedures to follow to ensure naval
disaster preparedness.
When faced with an adverse news situation, the first
questions you must ask yourself are, What is my
mission? and What am I trying to accomplish? What is
really going on? Generally, the first word passed is
usually wrong. A good relationship among the public
affairs, intelligence and operations staffs should be in
place before any disaster occurs, or the PAO folks will
be uninformed of crucial information.
One of the first steps you should take to help answer
these questions is to establish objectives. As elementary
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